If the product is damaged or has malfunctions not caused by human error, please consult your product manual first. If you require technical support information please contact support.
If any fault has developed during the warranty period, after confirmed by wePresent, we will either repair the product directly or replace the product with a brand-new product or refurbished item.
When sending a product for warranty service, please provide:
Please note, If you are unable to provide the above information, we will regard the warranty period to start from the date of dispatch from the factory.